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MultiCare Indigo Urgent Care

Urgent Care • Lacey, WA

★★★★★4.8/51,700 reviews across 3 platforms

Ratings by platform

  • Google Reviews (via IndigoHealth location page): 4.8/5 (1,681 reviews)
  • Yelp (updated July 2026, alternate listing) (19 reviews)
  • Apple Maps: 4.9

What patients say

Patients praise

  • Friendly, helpful staff and good bedside manner
  • Clean, modern facility with a comfortable patient experience
  • Efficient/prompt and professional care
  • Doctors/nurses listen and communicate well; accommodations for anxiety/discomfort

Common complaints

  • Long wait times reported by some reviewers (e.g., around 3 hours on Yelp snippet)
  • Mixed ratings also appear on other platforms (e.g., lower Yelp rating on a separate listing not fully detailed here)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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