
MultiCare Indigo Urgent Care
Urgent Care • Lacey, WA
Ratings by platform
- Google Reviews (via IndigoHealth location page): 4.8/5 (1,681 reviews)
- Yelp (updated July 2026, alternate listing) (19 reviews)
- Apple Maps: 4.9
What patients say
Patients praise
- Friendly, helpful staff and good bedside manner
- Clean, modern facility with a comfortable patient experience
- Efficient/prompt and professional care
- Doctors/nurses listen and communicate well; accommodations for anxiety/discomfort
Common complaints
- Long wait times reported by some reviewers (e.g., around 3 hours on Yelp snippet)
- Mixed ratings also appear on other platforms (e.g., lower Yelp rating on a separate listing not fully detailed here)
More clinics in Lacey
Providence ExpressCare
Patients praise: Convenient online appointment scheduling · Staff praised for kindness and compassion.
Concentra
Patients praise: Efficient process for specific occupational needs like DOT physicals and drug screenings · Polite and friendly staff in some instances.
NW Sports Physical Therapy
Patients praise: High appreciation for knowledgeable, professional, and compassionate physical therapists · Patients often highlight effective, personalized treatment plans and improved mobility/recovery results.
Hawk's Prairie Vision Clinic
Patients praise: Thorough and professional doctors and clinical staff · High quality of care and effective medical examinations.
MultiCare Capital Endocrinology
Patients praise: Physicians and providers often described as knowledgeable, caring, and professional · High patient satisfaction with individual provider interactions (e.g., listening, explaining conditions).
Medical Imaging - MultiCare
Patients praise: Generally professional, friendly, and attentive staff · Efficient scheduling and short wait times in some instances.
Related articles
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.