Medical Imaging - MultiCare
Diagnostic Radiology • Lacey, WA
What patients say
Patients praise
- Generally professional, friendly, and attentive staff
- Efficient scheduling and short wait times in some instances
- Clean and well-maintained facilities
Common complaints
- Difficulty resolving billing and insurance issues
- Reports of poor communication or being dismissed by staff/providers
- Unresolved complaints regarding patient care or administrative procedures
In patients' words
"I have tried to work with MultiCare for over 6 months now to get a bill paid with my insurance and have consistently been redirected because of their lack of competence or willingness to help resolve my issue."
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