Medical Imaging - MultiCare
Diagnostic Radiology • Lacey, WA
Ratings by platform
- Solv (MultiCare Indigo Urgent Care, Lacey): 4.8 out of 5 stars (based on 10,855 ratings) (10,855 ratings)
- Solv (MultiCare Indigo Urgent Care, Hogum Bay): 4.9 out of 5 stars (based on 3,365 ratings) (3,365 ratings)
- ComplaintsBoard (MultiCare Indigo Urgent Care): 1.0 out of 5 stars (17 complaints)
What patients say
Patients praise
- Generally professional, friendly, and attentive staff
- Efficient scheduling and short wait times in some instances
- Clean and well-maintained facilities
Common complaints
- Difficulty resolving billing and insurance issues
- Reports of poor communication or being dismissed by staff/providers
- Unresolved complaints regarding patient care or administrative procedures
In patients' words
"Great communication and quick service. A lot easier than military facility."
— Solv Review (MultiCare Indigo Urgent Care, Lacey)"I have tried to work with MultiCare for over 6 months now to get a bill paid with my insurance and have consistently been redirected because of their lack of competence or willingness to help resolve my issue."
— BBB Patient Review"Great service/care from this ER when they handled my debilitating back pain/spasms. I was assisted out the car (my husband drove) into a wheelchair, with kindness and respect."
— Yahoo Local Review (MultiCare Emergency, Lacey)More clinics in Lacey
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