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South Sound Behavioral Hospital: Mental Health Treatment ...

Behavioral Health & Social ServicesLacey, WA

★★☆☆☆2.0/523 reviews across 2 platforms

Ratings by platform

  • Yelp/MapQuest: Approximately 1.9 to 2.0 out of 5 stars (19 reviews (via MapQuest/Yelp platform))
  • Vivian.com: 2.0 out of 5 stars (4 reviews)

What patients say

Patients praise

  • some staff members described as compassionate and caring
  • appreciation for specific therapists or units by some patients

Common complaints

  • unprofessional staff and lack of responsiveness
  • concerns about patient rights and safety
  • reports of inadequate therapy and disorganized group sessions
  • complaints regarding facility conditions, food, and policies
  • reports of over-medication and poor communication with families

In patients' words

"This is the absolute worst place to go if you are battling depression and are in need of help... The staff is there for a paycheck that’s all."

Shelly Pierce (User review)

"Basically prison lite. It's evident their mission is profit above all. Terrible food, rooms, and furniture. Place is depressing."

Bruce H. (Yelp review)

"The staff are loving and caring on the women’s unit 2BE. I met wonderful people... I’ve never been treated better!!!"

Stephanie Buchanan (User review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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