Behavioral Health Resources
Behavioral Health & Social Services • Lacey, WA
Ratings by platform
- Rehab.com: 2.32/5 (25 reviews)
- Glassdoor (Employee reviews): 3.4/5 (28 reviews)
What patients say
Patients praise
- Some positive experiences with specific, short-term care and helpful front desk staff in isolated instances
- Some employees find the work environment fun despite management issues
Common complaints
- Consistent complaints of poor management and lack of leadership support
- High staff turnover leading to client instability and lack of counselor consistency
- Long wait times and difficulty scheduling appointments
- Reports of rude or unhelpful front desk and office staff
- Frustration over canceled appointments and poor communication
- Claims of unrealistic caseloads for staff and insufficient care for patients
In patients' words
"boy this place really has overwhelmingly bad reviews of which the core complaints are pretty consistent. i would be extremely hesitant to go here."
— LocalityBiz (Client review)"Office staff is rude and double books. End up being here for an outrageous amount of time than expected."
— Rehab.com (Client review)"It’s a good place to work to gain experience, but burnout comes quick and management does not support or assist with avoiding burnout."
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