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South Sound Behavioral Hospital

Addiction Medicine • Lacey, WA

★★☆☆☆2.0/523 reviews across 3 platforms

Ratings by platform

  • Apple Maps: 1.9/5
  • Yelp via MapQuest: 2.0/5 (19 reviews)
  • Vivian.com: 2.0/5 (4 reviews)

What patients say

Patients praise

  • Occasional praise for individual therapists or staff members
  • Some reports of positive experiences in specific units

Common complaints

  • Perceived poor quality of care and unprofessional staff behavior
  • Reports of disorganization and lack of individualized therapy
  • Concerns about over-medication and communication issues with families
  • Negative environment described as institutional or prison-like

In patients' words

"Basically prison lite. It's evident their mission is profit above all. Terrible food, rooms, and furniture. Place is depressing."

— MapQuest/Yelp user review

"The staff are loving and caring on the women’s unit 2BE. I met wonderful people other patients and even housekeepers and kitchen staff."

— Beautihost user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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