AFC Urgent Care
Primary Care • West Springfield, MA
Ratings by platform
- Various business directories and review platforms: 4.5/5 (2,200 reviews)
What patients say
Patients praise
- Efficient and quick appointment process (when booked in advance)
- Friendly, knowledgeable, and professional staff
- Clean and comfortable facility
- Effective treatment for minor ailments
Common complaints
- Long wait times
- Turned away from receiving care without an appointment or late in the day
- Perceived inconsistency in diagnostic thoroughness
In patients' words
"Very welcoming staff! Friendly, caring, considerate, understanding, professional are words I would use to describe the Staff/Dr. The facility was very clean."
— AFC Urgent Care Testimonials page"AFC on union is TERRIBLE. They have good reviews so I thought I would try them, EVERY. SINGLE. TIME it's a long wait time or they turn me away."
— Facebook public postMore clinics in West Springfield
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