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Walk-In Clinic & Urgent Care in West Springfield, MA | AFC logo

Walk-In Clinic & Urgent Care in West Springfield, MA | AFC

Primary CareWest Springfield, MA

★★★★★4.5/52,200 reviews across 1 platforms

Ratings by platform

  • Various business directories and review platforms: 4.5 out of 5 stars (Approximately 2,200 - 2,300 reviews aggregated)

What patients say

Patients praise

  • Efficient and quick appointment process (when booked in advance)
  • Friendly, knowledgeable, and professional staff
  • Clean and comfortable facility
  • Effective treatment for minor ailments

Common complaints

  • Long wait times
  • Turned away from receiving care without an appointment or late in the day
  • Perceived inconsistency in diagnostic thoroughness

In patients' words

"Very welcoming staff! Friendly, caring, considerate, understanding, professional are words I would use to describe the Staff/Dr. The facility was very clean."

AFC Urgent Care Testimonials page

"AFC on union is TERRIBLE. They have good reviews so I thought I would try them, EVERY. SINGLE. TIME it's a long wait time or they turn me away."

Facebook public post

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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