Handel Behavioral Health
Psychiatry • West Springfield, MA
Ratings by platform
- Birdeye: 4.5/5 (155 reviews)
- BeFitHealthClubs (Handel Behavioral Health): 4.6/5 (61 reviews)
What patients say
Patients praise
- Highly compassionate and attentive therapists who listen well.
- Effective communication and validation of patient feelings.
- Helpful tools and strategies provided for managing depression, anxiety, and grief.
- Appreciation for accessible services and clear explanation of treatments/medications.
Common complaints
- Billing and administrative issues, particularly related to automated charges for missed appointments or insurance confusion.
- Communication difficulties, such as reaching call centers instead of local staff.
- Occasional reports of unprofessionalism or rudeness by front-desk or billing personnel.
In patients' words
"She truly listens and gives honest helpful advice along with useful tools to help navigate what you are going through."
— BeFitHealthClubs (Handel Behavioral Health)More clinics in West Springfield
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