Walk-In Clinic & Urgent Care in West Springfield, MA | AFC
Walk-In Clinic • West Springfield, MA
Ratings by platform
- Aggregated review data sites: 4.5/5 (approx. 2,335 total aggregated reviews)
- Solv Health: 4.6/5 (1,498 ratings (with 296 written reviews))
- Official AFC Website: 5.0/5 (1,869 reviews)
What patients say
Patients praise
- Friendly and professional staff
- Clean and well-maintained facility environment
- Efficient online appointment scheduling and paperwork process
- Effective care for minor ailments and quick identification of more serious conditions requiring referral
Common complaints
- Occasional reports of being turned away when the clinic reaches capacity
- Inconsistent experiences with different medical providers, including complaints about bedside manner and misdiagnosis concerns
- Wait times during busy periods
In patients' words
"One of the best experiences I've had with an urgent care setting. It was great to be able to select an appointment online and take care of all preliminary paperwork via their online system. I was in and out within 45 minutes. Highly recommend this location."
— AFC Urgent Care West Springfield Review (promallu.com)"I received prompt and caring service. It was very easy to schedule an appointment."
— AFC Urgent Care West Springfield Review (loc8nearme.com)"Went in for a covid test and got turned away early in the morning, saying they couldn't take anymore people. Not ok."
— Yelp ReviewMore clinics in West Springfield
Health MD Urgent Care: Urgent Care Center | Urgent Care | West ...
Patients praise: Knowledgeable and kind medical staff and doctors · Efficient and prompt care for many patients.
Western Mass Primary Care Practices | Mass General Brigham
Patients praise: Compassionate and attentive care · Thorough communication and clear explanations.
Walk-In Clinic & Urgent Care in West Springfield, MA
Patients praise: Staff is frequently described as kind, professional, and attentive · Clean and comfortable facilities reported by many patients.
Mental Health Therapy & Counseling in West Springfield, MA
Patients praise: Highly compassionate and attentive therapists who listen well. · Effective communication and validation of patient feelings..
Comparing your options?
Browse other clinics in West Springfield, or filter by state and specialty to compare patient ratings.