American Family Care
Walk-In Clinic • West Springfield, MA
Ratings by platform
- Aggregated review data sites: 4.5/5 (2,335 reviews)
- Solv Health: 4.6/5 (1,498 reviews)
- Official AFC Website: 5.0/5 (1,869 reviews)
What patients say
Patients praise
- Friendly and professional staff
- Clean and well-maintained facility environment
- Efficient online appointment scheduling and paperwork process
- Effective care for minor ailments and quick identification of more serious conditions requiring referral
Common complaints
- Occasional reports of being turned away when the clinic reaches capacity
- Wait times during busy periods
In patients' words
"One of the best experiences I've had with an urgent care setting. It was great to be able to select an appointment online and take care of all preliminary paperwork via their online system. I was in and out within 45 minutes. Highly recommend this location."
— AFC Urgent Care West Springfield Review (promallu.com)"I received prompt and caring service. It was very easy to schedule an appointment."
— AFC Urgent Care West Springfield Review (loc8nearme.com)"Went in for a covid test and got turned away early in the morning, saying they couldn't take anymore people. Not ok."
— Yelp ReviewMore clinics in West Springfield
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