Health MD Urgent Care: Urgent Care Center | Urgent Care | West ...
Walk-In Clinic • West Springfield, MA
Ratings by platform
- Birdeye/Google aggregate: 4.2 out of 5 stars (based on 171 reviews) (171 reviews)
- Apple Maps: 91% positive rating (11 ratings)
What patients say
Patients praise
- Knowledgeable and kind medical staff and doctors
- Efficient and prompt care for many patients
- Convenient online scheduling and registration system
- Helpful and accommodating service for recurring visits
- Effective treatment for children and various illnesses
Common complaints
- Long wait times despite having an appointment
- Rude or unhelpful reception staff
- Issues with communication regarding test results
- Concerns about billing/insurance acceptance
- Environment described as chaotic or unclean by some patients
In patients' words
"Absolutely GREAT!!! I schedule my appt online and register as well, very prompt service when you arrive."
— Loc8NearMe/Recent Review"No point of reserving an appointment . Better off going to the ER the visit time will probably be less."
— Birdeye/Google Review"The staff are very accommodating and nice. Best urgent care I have ever been to by far!"
— Yelp ReviewMore clinics in West Springfield
Walk-In Clinic & Urgent Care in West Springfield, MA | AFC
Patients praise: Friendly and professional staff · Clean and well-maintained facility environment.
Western Mass Primary Care Practices | Mass General Brigham
Patients praise: Compassionate and attentive care · Thorough communication and clear explanations.
Walk-In Clinic & Urgent Care in West Springfield, MA
Patients praise: Staff is frequently described as kind, professional, and attentive · Clean and comfortable facilities reported by many patients.
Mental Health Therapy & Counseling in West Springfield, MA
Patients praise: Highly compassionate and attentive therapists who listen well. · Effective communication and validation of patient feelings..
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other clinics in West Springfield, or filter by state and specialty to compare patient ratings.