Eye Doctor West Springfield, MA
Ophthalmology • West Springfield, MA
Ratings by platform
- Healthgrades: 2.3 out of 5 stars (3 reviews)
- Vitals: 3.6 out of 5 stars (12 reviews)
- DocSpot: 1.8 out of 5 stars (5 reviews)
- Healthgrades: 4.0 out of 5 stars (4 reviews)
- Healthgrades: 5.0 out of 5 stars (3 reviews)
What patients say
Patients praise
- thorough and detail-oriented exams
- friendly and professional staff
- clear explanations of conditions and procedures
- successful surgical outcomes
- welcoming office environments
Common complaints
- long wait times
- reports of unprofessional or condescending bedside manner
- difficulties scheduling appointments
In patients' words
"Love Dr. Jacoba! He is so kind and very knowledgeable. The only thing that was of concern to me was the wait time. The whole process took over two hours and I left work for it."
— Longwood Eye patient review"I witnessed him speak to one of our coworkers in a very condescending way. Bad reputation. Would recommend anyone else but him."
— Healthgrades patient review for Dr. Neerukonda"The office is run like a well oiled machine. It amazes me how quickly a line of 15 patients checking in are taken care of."
— Longwood Eye patient review for Dr. SpatcherMore clinics in West Springfield
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