Chestnut Medical Associates | Primary Care Providers in springfield ...
Internal Medicine • West Springfield, MA
Ratings by platform
- Bippermedia: 4.5/5 stars (16 reviews (aggregated))
- WebMD: Not explicitly averaged, but shows 4 reviews total (4 reviews)
What patients say
Patients praise
- Thorough and attentive care by some providers
- Ability to schedule same-day or timely appointments
- Generally positive bedside manner noted in many reviews
- Helpful and responsive staff noted by some patients
Common complaints
- Difficulty with administrative staff and phone communication
- Issues with timely referral processing
- Reports of dismissive or poor bedside manner by certain individual providers
In patients' words
"I could not believe that my call was returned within minutes with instructions as to what I should do. I have been a loyal patient for over 40 years and appreciate the effort they show me!"
— WebMD review"Office manager is never available, staff is horrible, never return calls, you could be dying but you have to wait 3 weeks for a referral. Stay away from this office"
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