Rheumatology Experts - Iowa Arthritis & Osteoporosis Center
Rheumatology • West Des Moines, IA
Ratings by platform
- WebMD, Yahoo Local, MapQuest/Yelp aggregation: Varies across platforms, generally mixed (e.g., approximately 3/5 on aggregate platforms) (Typically documented in the low dozens across aggregated sites (e.g., 12-15 reviews))
What patients say
Patients praise
- Patients have praised specific doctors for their knowledge, thoroughness, and bedside manner
- Some staff are noted as being phenomenal, pleasant, and helpful
- Appreciation for the range of specialized services offered in one location, such as infusions and bone density testing
Common complaints
- Reports of perceived dismissive or rude behavior by some providers and staff
- Dissatisfaction with communication regarding treatment plans and referrals
- Some patients reported skepticism or dismissal regarding specific diagnoses like fibromyalgia
- Occasional complaints about slow check-in procedures due to the high volume of patients
In patients' words
"Dr. Ronkar told me that he did not believe in the existence of fibromyalgia. He said that doctors only diagnose patients with that when they cannot figure out what is really wrong with them."
— WebMD User Review"I have received nothing but the best of care every time I have been there,. The staff is phenomenal and pleasant and go way above and beyond to help me."
— Yahoo Local User Review"Dr. Gilg and his team set an exemplary standard for their thoroughness, knowledge, and bedside manner. My concerns were heard and addressed at this visit."
— MapQuest User ReviewMore clinics in West Des Moines
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