Vision Park Family Eye Care: Eye Doctors Urbandale & West ...
Optometry • West Des Moines, IA
Ratings by platform
- Doctible (Urbandale location): 4.9/5 (785 reviews)
- Doctible (West Des Moines location): 4.8/5 (253 reviews)
- Facebook: 98% recommend (58 reviews)
What patients say
Patients praise
- Attentive and professional communication from doctors and staff
- Comprehensive and knowledgeable eye care, including specialized services like vision therapy
- Welcoming and comfortable office atmosphere, especially for families and children
- Helpful assistance with eyewear selection and insurance matters
- Effective identification of vision issues and appropriate specialist referrals
Common complaints
- Occasional delays in appointment scheduling due to provider availability
- Some reports of long wait times during office visits
- Mixed experiences where service was perceived as average rather than exceptional
In patients' words
"I had a great experience at this eye doctor. The appointment was easy to get in to. The wait was short and the service was professional."
— Patient review via Doctible"The optometrist was extremely knowledgeable and took the time to answer all of my questions. The staff was friendly, and the office had a welcoming atmosphere."
— Patient review via Trustburn"One small negative is that I could not get a follow up appointment for additional testing that Dr Billings recommended until a month later."
— Patient review via DoctibleMore clinics in West Des Moines
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