Orthopedic Foot & Ankle Care (Podiatry) in Des Moines - DMOS
Podiatry • West Des Moines, IA
Ratings by platform
- Aggregated online sources: 4.9/5 (aggregated across platforms) (5,454 reviews)
- Facebook: 96% recommend (20 reviews)
What patients say
Patients praise
- Many patients report high satisfaction with the surgical expertise and medical outcomes of their procedures
- Positive experiences with staff professionalism, helpfulness, and efficiency in clinical settings
- Appreciation for comprehensive, clear explanations provided by physicians regarding treatment options
- Some patients highlight successful, smooth surgical experiences without long waits
Common complaints
- Concerns regarding administrative and billing processes, including difficulty understanding complex medical charges and estimates
- Occasional reports of unprofessional or dismissive bedside manner from specific providers
- Complaints about long wait times for front-desk check-in or appointment processing
- Issues with diagnostic accuracy in specific cases leading to secondary complications
In patients' words
"The staff is always cheerful and courteous. They expeditiously handle whatever task is at hand... I have never had a negative experience, of any kind, while in their care."
— LocalityBiz review (Matthew)"Dr Charles Graham said my foot wasn’t broke, went back with more pain in a few weeks. He said it was broke... I went to another facility and yes my foot was broken. They acknowledged this was all handled correctly and would not change anything. Sad, very sad."
— LocalityBiz review (Lynette Heetland)"I still owe this amount despite getting an estimate from them in which I thought was for everything... you will have to be your advocate when to comes to the [billing] side of things."
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