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DMOS Orthopaedic Centers

Orthopedic Surgery • West Des Moines, IA

★★★★★4.9/55,454 reviews across 3 platforms

Ratings by platform

  • promallu.com: 4.9/5 (5,454 reviews)
  • localitybiz.com
  • Yelp

What patients say

Patients praise

  • Staff described as cheerful/courteous and processes/scheduling handled smoothly
  • Doctors explained things clearly and patients felt listened to and at ease
  • Facility described as clean and employees pleasant; responsive and took injuries seriously

Common complaints

  • Some patients reported incorrect or dismissive diagnosis and poor bedside manner (e.g., foot not broken; laughed at patient)
  • Wait times were reported as long in at least one review
  • Concerns mentioned about limited offered treatment (e.g., only dry needling) and a data breach/ID theft coverage issue

In patients' words

""Although I waited for close to 2 hours to get called back for X-rays... I would recommend this urgent care and go there again if I had an urgent need.""

— promallu.com (aggregated reviews page snippet)

""This place seems like a well oiled machine!""

— Yelp (review snippet)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

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