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Capital Orthopaedics & Sports Medicine

Orthopedic Surgery • West Des Moines, IA

What patients say

Patients praise

  • Highly skilled and knowledgeable surgeons, particularly in joint and sports-related surgeries
  • Professional and friendly staff members in many departments
  • Efficient identification of ailments and effective treatment plans
  • Positive outcomes for surgical procedures such as rotator cuff and meniscus repairs

Common complaints

  • Dissatisfaction with billing practices and perceived focus on money
  • Complaints regarding physician attitude and communication style
  • Reports of poor follow-up or scheduling issues, including unexpected closures

In patients' words

"It was a difficult surgery and he did a masterful job and I’m now making good progress in recovery. He is a top notch arthroscopic surgeon..."

— Patient review regarding Dr. William Jacobson, Capital Orthopaedics & Sports Medicine

"It's all about money.... Real medical concern doesn't exist... Dr. Jacobsen is a phony!"

— Patient review regarding Capital Orthopaedics & Sports Medicine

"I was reviewed by a PAC - Jordyn i believe his name was. do not go see him- he is awful. He had an attitude from the beginning..."

— Patient review regarding Iowa Ortho West Des Moines

"Dr. Matthes is OUTSTANDING!! He takes his time, knows what he is talking about, and makes sure all your questions are answered!"

— Patient review regarding Dr. Mark Matthes, Iowa Ortho West Des Moines

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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