Rheumatology in West Des Moines, IA - The Iowa Clinic
Rheumatology • West Des Moines, IA
Ratings by platform
- Birdeye (Urgent Care - West Des Moines Campus): 3.6/5 (234)
- BestProsInTown (West Des Moines Campus): Not explicitly stated as an average, but references 157 reviews (157)
What patients say
Patients praise
- Compassionate and professional care generally reported at the West Des Moines campus
- Staff often described as friendly, kind, and knowledgeable
- Efficient check-in processes mentioned for the broader campus facilities
Common complaints
- Difficulties with communication regarding lab results or medication refills
- Past complaints regarding failure to timely notify patients of test results (urgent care)
In patients' words
"Patients appreciate the compassionate and professional care, with staff members noted for their kindness and educational approach. Medical professionals are praised for thorough explanations and attentive bedside manner."
— BestProsInTown"Blood work done 2 weeks before appt. was not on the chart... It took four phone calls to the office to resolve an issue with a pain medication refill. Very disappointing patient care."
— Vitals (regarding Rheumatologist practice)More clinics in West Des Moines
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