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Rheumatology | The Iowa Clinic

RheumatologyWest Des Moines, IA

★★★★★4.8/5360 reviews across 1 platforms

Ratings by platform

  • Solv Health: 1.0 overall rating (on Solv Health)
  • BestProsInTown: General campus rating of 157 reviews (aggregate) (157 reviews)
  • The Iowa Clinic (official): 4.8/5.0 (for Dr. Jacob Murray) (360 ratings)

What patients say

Patients praise

  • General reputation of The Iowa Clinic West Des Moines campus includes praise for efficient check-in processes, compassionate nursing and lab staff, and thorough explanations by medical professionals in various departments

Common complaints

  • Reports of poor bedside manner and dismissive communication from specific rheumatology providers

In patients' words

"Horrible! I cannot believe this cold non-caring woman is allowed to see patients. ... I left crying. Absolutely the worst healthcare provider experience I have ever had to endure."

WebMD patient review for Dr. Susan Jacobi

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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