Physical Therapy in Middletown, NY - Ivy Rehab
Physical Therapy • Middletown, NY
Ratings by platform
- Ivy Rehab Network (Aggregate): Average 4.9/5 stars across the entire Ivy Rehab network (individual location ratings vary by platform) (Over 10,000 online reviews for the network)
What patients say
Patients praise
- Highly skilled and knowledgeable clinicians
- Kind, friendly, and supportive staff
- Effective, personalized treatment plans leading to pain relief and recovery
- Clean and well-equipped facilities
- Accommodating front desk staff for scheduling and insurance coordination
Common complaints
- Reports of being understaffed or unhelpful in some instances
- Front desk staff reportedly untrained to answer questions or having difficulty with insurance issues in isolated cases
- Some patients felt treatment was basic or passive (e.g., just heating pads/bikes)
In patients' words
"Matt is amazing! Every session I leave feeling better than before. Highly recommend if you’re looking for someone who is very knowledgeable, attentive and down to earth! Cynthia at the front desk is equally amazing."
— Ivy Rehab Physical Therapy - Middletown, NY (Customer Review)"Average PT at best - understaffed and not helpful mostly. The exercises are ones you can simply find on the internet with a quick search."
— BBB Business Profile (Ivy Rehab)More clinics in Middletown
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