Obstetrics & Gynecology | Garnet Health
Women's Health • Middletown, NY
Ratings by platform
- Healthgrades: 63% of patients recommend the hospital (5% lower than national average)
- U.S. News & World Report: 5/5 stars for patient experience in OB/GYN department (195 reviews)
What patients say
Patients praise
- phenomenal, attentive, and caring nursing staff in the birthing center
- strong professionalism and kindness reported by many patients during delivery experiences
- high patient recommendation rates for specific OB/GYN providers
- good variety and quality of hospital food reported by some patients
Common complaints
- poor communication with providers and office staff
- long wait times and feeling rushed during appointments
- concerns regarding lack of empathy and bedside manner of certain doctors
- uncomfortable physical facilities, such as old mattresses and uncomfortable furniture for partners
- lack of overnight nursery options for newborns
In patients' words
"The staff is phenomenal. They are attentive, caring, and provide support. We had all 3 of our children delivered there. The food isn't bad for hospital food... The downfall is the beds are uncomfortable. They are old air mattresses... The couch for spouses to sleep on is like a rock also."
— LocalityBiz (Rowley Family Birthing Center)"I had a very frustrating experience with this provider. Communication was extremely poor throughout my care, and there was a lack of coordination with my OB... Additionally, the office staff was consistently unresponsive, making it difficult to get questions answered or concerns addressed."
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