Crystal Run Healthcare
Cardiology • Middletown, NY
Ratings by platform
- Birdeye: 4.5/5 (29 reviews)
What patients say
Patients praise
- High individual physician ratings for cardiologists (e.g., 4.9/5)
- Appreciation for specific medical professionals' competence and professionalism
- Efficient initial scheduling for some specialists
Common complaints
- Difficulty reaching staff or doctors by phone
- Long wait times for appointments and responses
- Frustrations with administrative processes and medication management
- Negative experiences regarding insurance acceptance policies
In patients' words
"I was able to get in very quickly to discuss my issue and the Dr. explained what was going to take place during my procedure. He has a very easy and down to earth manner when explaining stuff to you."
— Patient review via Birdeye"There's no one to speak with EVER, and nobody knows anything. It's IMPOSSIBLE to ever get a hold of the correct person. LITERALLY INSANE."
— Patient review via LocalityBiz"Horrible, Run don't walk away from them... They hide behind a call center. NO one will call you back and there's literally ZERO ways to complain or get any attention for issues you have."
— Patient review via HealthgradesMore clinics in Middletown
Peter Frommer, M.D. Heart Center
Patients praise: Availability of cardiology diagnostic and specialty services across Middletown and the Catskills campus (Harris/Callicoon) · Some patient comments describe friendly/pleasant, kind staff and good ER care.
Garnet Health
Patients praise: phenomenal, attentive, and caring nursing staff in the birthing center · strong professionalism and kindness reported by many patients during delivery experiences.
Northern Traditional Chinese Medicine
Patients praise: Effective pain management and symptom relief · Caring, professional, and knowledgeable practitioners.
Ivy Rehab
Patients praise: Highly skilled and knowledgeable clinicians · Kind, friendly, and supportive staff.
Middletown Medical
Patients praise: Professional and attentive medical staff · Effective clinical care by specific physicians.
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