Middletown Medical — Middletown, NY | BlueHive
Occupational Medicine • Middletown, NY
Ratings by platform
- Facebook: 76% recommend (557 reviews)
- Birdeye (Oncology specific): 4.9/5 stars (324 reviews)
- Birdeye (Middletown Medical PC): 2.3/5 stars (6 reviews)
What patients say
Patients praise
- Professional and attentive medical staff
- Effective clinical care by specific physicians
- Clean and organized oncology office environment
- Kid-friendly interactions
Common complaints
- Long wait times for appointments and responses
- Difficulty communicating with staff and providers
- Unclear or unexpected billing/costs
- Poor customer service at the front desk
- Negative experiences with lab/test result communication
In patients' words
"Middletown Medical is just another money mill with no compassion for its patients. If you are so busy that you cannot return a phone call to a patient that came to you with a medical concern... then left alone an exam room and wait... then finally get to see... Middletown Medical practitioners... need... to treat their customers as they... with respect."
— Birdeye review"Service provided was great, but no one explained the costs and insurance ahead of the appointment. Bills from our First-Patient visit keep rolling in...$600 and still counting... because of someone's lack of concern. Unfortunately, because of this, we cannot trust this business."
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