Middletown Medical
Occupational Medicine • Middletown, NY
Ratings by platform
- Facebook: 76% recommend (557 reviews)
- Birdeye (Middletown Medical PC): 2.3/5 (6 reviews)
What patients say
Patients praise
- Professional and attentive medical staff
- Effective clinical care by specific physicians
- Clean and organized oncology office environment
- Kid-friendly interactions
Common complaints
- Long wait times for appointments and responses
- Difficulty communicating with staff and providers
- Unclear or unexpected billing/costs
- Poor customer service at the front desk
- Negative experiences with lab/test result communication
In patients' words
"Middletown Medical is just another money mill with no compassion for its patients. If you are so busy that you cannot return a phone call to a patient that came to you with a medical concern... then left alone an exam room and wait... then finally get to see... Middletown Medical practitioners... need... to treat their customers as they... with respect."
— Birdeye review"Service provided was great, but no one explained the costs and insurance ahead of the appointment. Bills from our First-Patient visit keep rolling in...$600 and still counting... because of someone's lack of concern. Unfortunately, because of this, we cannot trust this business."
— LocalityBiz reviewMore clinics in Middletown
Orange Urgent Care
Patients praise: Quick service / shorter wait times (when appointments are available) · Friendly, caring, and attentive staff.
Garnet Health
Patients praise: phenomenal, attentive, and caring nursing staff in the birthing center · strong professionalism and kindness reported by many patients during delivery experiences.
Northern Traditional Chinese Medicine
Patients praise: Effective pain management and symptom relief · Caring, professional, and knowledgeable practitioners.
Ivy Rehab
Patients praise: Highly skilled and knowledgeable clinicians · Kind, friendly, and supportive staff.
Crystal Run Healthcare
Patients praise: High individual physician ratings for cardiologists (e.g., 4.9/5) · Appreciation for specific medical professionals' competence and professionalism.
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