Crystal Run Healthcare
Physical Therapy • Middletown, NY
Ratings by platform
- Yelp: 2.1/5 (48 reviews)
What patients say
Patients praise
- Individual physical therapists highly rated by patients for effectiveness
- Specific staff members noted as professional and helpful
- Availability of specialized services including aqua therapy
Common complaints
- Difficulty reaching staff or scheduling appointments
- Perceived lack of care, empathy, or bedside manner from some providers
- Concerns regarding long wait times and billing practices
- Reports of inconsistent treatment quality across different departments
In patients' words
"Been calling my Dr. for 4 days and haven't gotten a return call yet. I've been a patient for over 25 years and I've watched Crystalrun Healthcare get progressively worse over time."
— WebMD Patient ReviewMore clinics in Middletown
Ivy Rehab
Patients praise: Highly skilled and knowledgeable clinicians · Kind, friendly, and supportive staff.
ACCESS PT
Patients praise: knowledgeable and professional therapists · welcoming and supportive environment.
Garnet Health
Patients praise: phenomenal, attentive, and caring nursing staff in the birthing center · strong professionalism and kindness reported by many patients during delivery experiences.
Northern Traditional Chinese Medicine
Patients praise: Effective pain management and symptom relief · Caring, professional, and knowledgeable practitioners.
Middletown Medical
Patients praise: Professional and attentive medical staff · Effective clinical care by specific physicians.
Crystal Run Healthcare
Patients praise: High individual physician ratings for cardiologists (e.g., 4.9/5) · Appreciation for specific medical professionals' competence and professionalism.
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