Physical & Occupational Therapy - | Crystal Run Healthcare
Physical Therapy • Middletown, NY
Ratings by platform
- Zocdoc (Urgent Care): 4.46/5 (130 reviews)
- Birdeye (Pediatrics): 2.1/5 (103 reviews)
- Yelp: 2.1/5 (48 reviews)
What patients say
Patients praise
- Individual physical therapists highly rated by patients for effectiveness
- Specific staff members noted as professional and helpful
- Availability of specialized services including aqua therapy
Common complaints
- Difficulty reaching staff or scheduling appointments
- Perceived lack of care, empathy, or bedside manner from some providers
- Concerns regarding long wait times and billing practices
- Reports of inconsistent treatment quality across different departments
In patients' words
"Extremely good at providing information and advice on my post surgical procedure and recovery. Made PT very smooth and effective."
— Crystal Run Healthcare Provider Profile (Alicia M. Byrne MS, PT)"Been calling my Dr. for 4 days and haven't gotten a return call yet. I've been a patient for over 25 years and I've watched Crystalrun Healthcare get progressively worse over time."
— WebMD Patient ReviewMore clinics in Middletown
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