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ACCESS PT

Physical Therapy • Middletown, NY

★★★★★4.6/5135 reviews across 2 platforms

Ratings by platform

  • Wheree
  • Yelp: 4.6/5 (135 reviews)

What patients say

Patients praise

  • knowledgeable and professional therapists
  • welcoming and supportive environment
  • personalized and tailored treatment plans
  • staff who are attentive to individual patient needs
  • friendly front desk team

Common complaints

  • occasional long wait times
  • billing concerns and clarity on charges
  • scheduling delays or rescheduling issues
  • isolated reports of poor bedside manner or unprofessional staff behavior at specific locations

In patients' words

"For the last 4 weeks I have been going to Occupational Therapy with Cara. She is very professional who exhibits patience and compassion."

— Yelp (ACCESS PT Middletown)

"The supportive environment fosters a sense of community, with staff members who remember patients' names and personal stories, further enriching the experience."

— Wheree

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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