Middletown, NY | ACCESS PT
Physical Therapy • Middletown, NY
Ratings by platform
- Wheree: 8.9/10 (Wheree aggregate) (Not explicitly stated for Middletown specifically)
- Yelp: 4.6/5 (Brand-wide average) (135 total reviews (brand-wide))
What patients say
Patients praise
- knowledgeable and professional therapists
- welcoming and supportive environment
- personalized and tailored treatment plans
- staff who are attentive to individual patient needs
- friendly front desk team
Common complaints
- occasional long wait times
- billing concerns and clarity on charges
- scheduling delays or rescheduling issues
- isolated reports of poor bedside manner or unprofessional staff behavior at specific locations
In patients' words
"For the last 4 weeks I have been going to Occupational Therapy with Cara. She is very professional who exhibits patience and compassion."
— Yelp (ACCESS PT Middletown)"The supportive environment fosters a sense of community, with staff members who remember patients' names and personal stories, further enriching the experience."
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