
Crystal Run Healthcare
Pediatrics • Middletown, NY
Ratings by platform
- Yelp: 1.5/5 (246 reviews)
- WebMD (3 reviews)
What patients say
Patients praise
- Some individual providers and nurses are described as attentive, knowledgeable, or professional
- Instances of positive experiences with specific medical procedures or staff members in certain departments
Common complaints
- Long waiting times for appointments and at the office
- Difficulties with phone communication and reaching doctors/staff
- Concerns regarding quality of care and perceived lack of empathy or compassion from providers
- Issues with billing and administrative processes
- Reports of unprofessional or rude behavior by some staff members
- Difficulties with prescription management or timely follow-ups
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Crystal Run Healthcare
Patients praise: High individual physician ratings for cardiologists (e.g., 4.9/5) · Appreciation for specific medical professionals' competence and professionalism.
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