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Crystal Run Healthcare

Pediatrics • Middletown, NY

★★☆☆☆1.5/5249 reviews across 2 platforms

Ratings by platform

  • Yelp: 1.5/5 (246 reviews)
  • WebMD (3 reviews)

What patients say

Patients praise

  • Some individual providers and nurses are described as attentive, knowledgeable, or professional
  • Instances of positive experiences with specific medical procedures or staff members in certain departments

Common complaints

  • Long waiting times for appointments and at the office
  • Difficulties with phone communication and reaching doctors/staff
  • Concerns regarding quality of care and perceived lack of empathy or compassion from providers
  • Issues with billing and administrative processes
  • Reports of unprofessional or rude behavior by some staff members
  • Difficulties with prescription management or timely follow-ups

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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