Pediatrics Primary Care - | Crystal Run Healthcare
Pediatrics • Middletown, NY
Ratings by platform
- Birdeye (Aggregate of Google reviews): 2.1 out of 5 stars (103 reviews) (103 reviews)
- Yelp: 1.5 out of 5 stars (246 reviews)
- WebMD: Not specified (low aggregate) (3 reviews)
What patients say
Patients praise
- Some individual providers and nurses are described as attentive, knowledgeable, or professional
- Instances of positive experiences with specific medical procedures or staff members in certain departments
Common complaints
- Long waiting times for appointments and at the office
- Difficulties with phone communication and reaching doctors/staff
- Concerns regarding quality of care and perceived lack of empathy or compassion from providers
- Issues with billing and administrative processes
- Reports of unprofessional or rude behavior by some staff members
- Difficulties with prescription management or timely follow-ups
In patients' words
"I love our pediatrician and her team. Patricia Lynch is very attentive, supportive and kind. The nursing staff is always incredibly nice and patient."
— Birdeye (Review)"A new survey of patients at one of the largest health care conglomerates in the Hudson Valley is highlighting increasing concerns about the company’s quality of care... patients are highly critical of the practice’s quality and accessibility of care, as well as billing problems and customer service."
— News 12 Hudson Valley"I have never met or been treated by a doctor who was so rude to me. I will never go back... The doctor had no bed side manor, drew conclusions without an examine... He made you feel like we were taking up too much of his time."
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