Garnet Health
Pediatrics • Middletown, NY
Ratings by platform
- Birdeye (Garnet Health Medical Center - Catskills, Harris Campus): 3.0/5 (166 reviews)
- Healthgrades (Garnet Health Medical Center, Middletown): 63% recommend
- Yelp (Garnet Health Medical Center - Catskills, Harris): 2.2/5 (31 reviews)
What patients say
Patients praise
- Availability of dedicated, family-centered inpatient pediatric unit with private rooms
- Access to children's emergency department and pediatric urgent care services
- Presence of experienced, certified pediatric nursing staff
- Good bedside manner and attentive care mentioned in some positive patient reviews for specific providers
- Convenient walk-in urgent care for children available in Middletown and Monticello
Common complaints
- Poor patient experience and communication reported in some reviews
- Complaints regarding long wait times and unresponsive or dismissive staff in emergency departments
- Some reports of unsatisfactory bedside manner or feeling rushed during appointments
- Negative feedback on facility atmosphere in certain units
In patients' words
"The one and only time I was brought there was for lower back, sciatic pain... all they saw was a woman on psychiatric meds crying... I knew my visit would be a waste."
— Birdeye review of Garnet Health Medical Center - Catskills, Harris Campus"Fantastic patient care ~great staff from security... to all the staff! Highly favored!"
— Birdeye review of Emergency Department at Garnet Health Medical Center, MiddletownMore clinics in Middletown
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Patients praise: Some individual providers and nurses are described as attentive, knowledgeable, or professional · Instances of positive experiences with specific medical procedures or staff members in certain departments.
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Patients praise: phenomenal, attentive, and caring nursing staff in the birthing center · strong professionalism and kindness reported by many patients during delivery experiences.
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Patients praise: High individual physician ratings for cardiologists (e.g., 4.9/5) · Appreciation for specific medical professionals' competence and professionalism.
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