Behavioral Health - Middletown Medical
Behavioral Health • Middletown, NY
Ratings by platform
- Solv Health (Urgent Care): 1.7 out of 5
- Birdeye: 2.3 out of 5
- Facebook: 76% recommend (557 reviews)
What patients say
Patients praise
- Specific physicians and nurse practitioners are described as great or fabulous by some patients
- Some patients express satisfaction with the quality of medical care provided by clinical staff
- Offers specialized services like Transcranial Magnetic Stimulation (TMS) for depression
Common complaints
- Poor communication and responsiveness from front desk staff
- Long wait times for appointments and long wait times on the day of visits
- Unclear communication regarding billing, insurance coverage, and costs
- Difficulty reaching staff for follow-up results or health concerns
In patients' words
"Dr Yuen and Dr Martini both are great I can’t say the same for their front desk... some of the other staff wich are very rude, unprofessional and very nasty to deal with."
— LocalityBiz (Review)"Middletown Medical is just another money mill with no compassion for its patients."
— Birdeye (Review)"Service provided was great, but no one explained the costs and insurance ahead of the appointment."
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