
Middletown Medical
Behavioral Health • Middletown, NY
Ratings by platform
- Birdeye: 2.3/5
- Facebook: 76% recommend (557 reviews)
What patients say
Patients praise
- Specific physicians and nurse practitioners are described as great or fabulous by some patients
- Some patients express satisfaction with the quality of medical care provided by clinical staff
- Offers specialized services like Transcranial Magnetic Stimulation (TMS) for depression
Common complaints
- Poor communication and responsiveness from front desk staff
- Long wait times for appointments and long wait times on the day of visits
- Unclear communication regarding billing, insurance coverage, and costs
- Difficulty reaching staff for follow-up results or health concerns
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