University of Wisconsin Hospitals ranked No. 1 in ... - UW Health
Primary Care • Madison, WI
Ratings by platform
- Birdeye (1 S. Park Clinic): 4.8/5 (1,181 reviews)
- Trustpilot: 2.8/5 (3 reviews)
- Comparably: 2.7/5 (13 reviews)
What patients say
Patients praise
- Ranked No. 1 hospital in Wisconsin for 14 consecutive years by U.S. News & World Report
- Top-performing medical and surgical specialties recognized nationally
- Reports of positive interactions with medical staff, therapy teams, and nursing care in specific units
Common complaints
- Reports of unprofessional, rude, or dismissive staff and patient relations interactions
- Complaints regarding difficulties with scheduling appointments, urgent referrals, and communication failures
- Dissatisfaction with follow-up care, reporting of test results, and administrative processes
- Low Net Promoter Score (NPS) and customer satisfaction scores in some public forums
In patients' words
"I've sent in numerous requests for the results and have never gotten any response. My money was wasted and as of a result, my medical treatment... was put off to the detriment of my health."
— Trustpilot review"Excellent staff and therapists. Thanks to all the staff, I feel ready to go home. Nursing care was great too."
— Birdeye reviewMore clinics in Madison
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