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American Family Children's Hospital | UW Health logo

American Family Children's Hospital | UW Health

PediatricsMadison, WI

★★★★★5.0/535 reviews across 3 platforms

Ratings by platform

  • US News & World Report: 5/5 (US News & World Report) (N/A)
  • Birdeye (Pediatric Ear, Nose and Throat Clinic): 5/5 stars (29 reviews)
  • Birdeye (Pediatric Kidney Stone Clinic): 5/5 stars (6 reviews)

What patients say

Patients praise

  • compassionate and attentive care from many staff members and providers
  • comprehensive pediatric services and modern facilities
  • doctors and specialists praised for their bedside manner and ability to put children at ease
  • effective and clear communication regarding procedures in many instances

Common complaints

  • inconsistent communication and information dissemination
  • reports of unprofessional or rude behavior by some staff members
  • challenges with parking and navigation
  • occasional difficulty obtaining timely prescriptions or support

In patients' words

"Health service is exceptional. Staff is very kind and cooperative and working selflessly in the service of humanity. I liked everyone associated with this institution."

Loc8NearMe reviewer

"The doc was so calm, patient and fun with my 8 year old. I valet my vehicle so no parking worries!"

Birdeye reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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