Pediatrics | Associated Physicians | Madison, WI
Pediatrics • Madison, WI
Ratings by platform
- Birdeye: 3.9 out of 5 stars (based on 142 reviews) (142 reviews)
- BusinessYab: 4.4 out of 5 stars (based on 27 reviews) (27 reviews)
- Yelp (via MapQuest): 4.0 out of 5 stars (27 reviews)
What patients say
Patients praise
- Many patients appreciate the pediatric department's care and staff friendliness
- Positive feedback for several individual physicians across various specialties
- Preference expressed by some for the clinic's personalized, smaller-practice feel compared to larger health systems
- Availability of on-call pediatric services seen as a major benefit
Common complaints
- Reports of condescending or unfriendly front-desk and nursing staff
- Concerns regarding billing practices and perceived excessive charges
- Some patients experienced communication issues, including lack of follow-up on health questions or appointments
- Isolated complaints about specific providers regarding bedside manner or perceived lack of empathy
In patients' words
"Pediatricians are amazing, friendly several are clearly parents who understand. The pediatrician asked questions determined that my daughter probably didn't need to be seen right away... I was able to resolve my daughter's issue on my own this way which saved me considerable time."
— BusinessYab review"Visiting this clinic felt like going to a prison. The reception staff are condescending and stone-faced. They prefer talking on the phone to helping people in person."
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