Lacey, WA - Occupational Medicine - Providence
Occupational Therapy • Lacey, WA
Ratings by platform
- Birdeye/Google aggregate ratings for local Providence clinics: 3.8 - 3.9 out of 5 stars (67 - 82 reviews)
- Providence Panorama Clinic (Providence website): 4.8 out of 5 stars (1,160 ratings)
What patients say
Patients praise
- Friendly, caring, and compassionate staff and providers
- Knowledgeable and professional medical care
- Efficient service when appointments are kept as scheduled
- Clean and well-maintained facilities
Common complaints
- Long wait times for appointments and phone access
- Incompetent or delayed medical billing processes
- Staff perceived as rude, unhelpful, or judgmental
- Difficulties with referral processes and administrative coordination
In patients' words
"They are so friendly and caring, highly recommend them. When you make an appointment you don’t have to wait hours like at other places."
— Providence Lacey Occupational Medicine reviewer"However, the medical billing process has been described as utterly incompetent, with significant delays in receiving bills."
— BestProsInTown review for Providence Lacey Family Medicine"Some of the staff do not know what they are doing and are very rude... Also, the wait to talk to them on the phone is an hour long."
— Providence Panorama Clinic reviewerMore clinics in Lacey
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