UMass Memorial Health
Urgent Care • Fitchburg, MA
Ratings by platform
- Solv: 2.3/5 (12 reviews)
- PissedConsumer: 1.1/5 (18 reviews)
What patients say
Patients praise
- Occasional reports of professional and efficient care for specific minor injuries like sprains
- Extended operational hours convenient for some patients
Common complaints
- Long wait times
- Perceived rude or unprofessional staff behavior
- Concerns regarding facility cleanliness and hygiene protocols (e.g., sanitization)
- Reports of limited care capabilities or refusals of service
- General dissatisfaction with communication and patient care quality
More clinics in Fitchburg
DiNinno Family Dental
Patients praise: Friendly and caring staff · Professional and clean office environment.
Shields Health
Patients praise: professional and welcoming staff · efficient online scheduling processes.
CHCFHC Eyecare and Optometry
Patients praise: Highly professional, thorough, and knowledgeable doctors · Friendly, welcoming, and helpful office staff.
D'Ambrosio Eye Care
Patients praise: Technical expertise and professional medical care · Effective surgical outcomes for some patients.
Community Health Connections
Patients praise: Praise for specific dental providers (e.g., Dr. Austin, Dr. Patwardhan, Dr. Cohen) · Competent and compassionate clinical care once appointments are secured.
UMass Memorial Health
Patients praise: professional and efficient staff · kind and compassionate care.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.