Radiology and Imaging | UMass Memorial Health
Diagnostic Imaging/Radiology • Fitchburg, MA
Ratings by platform
- Birdeye (Shields Imaging at Burbank Campus): 4.4/5 stars (76 reviews)
- Facebook (HealthAlliance-Clinton Hospital): 72% recommend (445 reviews (hospital-wide))
What patients say
Patients praise
- professional and efficient staff
- kind and compassionate care
- accommodating to patient anxiety, particularly with children
- high-quality imaging services and technology
- timely and smooth experience for routine procedures
Common complaints
- occasional reports of long wait times
- some complaints regarding staff bedside manner or rudeness in other hospital departments
In patients' words
"They were fantastic and patient with her. Answered all her questions and let her go on her comfortability not rushing her in but explaining everything and reassuring her the whole way… great place!!!"
— Shields MRI patient review"I was in and out in under 1 hour on a recent Friday morning for a sprained wrist that required x-rays. Professional & efficient staff, very friendly."
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