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D'Ambrosio Eye Care

Ophthalmology • Fitchburg, MA

What patients say

Patients praise

  • Technical expertise and professional medical care
  • Effective surgical outcomes for some patients
  • Some staff and doctors are highly regarded as friendly and caring

Common complaints

  • Long wait times and scheduling difficulties
  • Poor customer service and communication issues
  • Perceived lack of patient-centered care and professionalism
  • Concerns regarding follow-up care and continuity of care

In patients' words

"I was very impressed, the staff was experienced and friendly, I was cared for and treated with a lot of care, they saved my eyesight I am so grateful to a awesome team..."

— Ratings.MD Patient Review

"It takes ages to get an appointment. Ive never seen the same doctor twice and have no continuity of care."

— BBB Patient Review

"Money oriented and not patient oriented... There are too busy to answer the phone but will sent you plenty of cards to make an appointment only to keep you on hold forever..."

— Birdeye Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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