Eyecare/Optometry & Optical Shops
Ophthalmology • Fitchburg, MA
Ratings by platform
- Google / Brand review aggregators (for Fitchburg, WI locations): 4.5 to 4.8 out of 5 stars (based on hundreds of reviews at major optical chains in Fitchburg, WI) (777 to 1037 reviews per location)
- U.S. News Health: 4 out of 5 stars (114 reviews (for a specific doctor in Fitchburg, MA))
What patients say
Patients praise
- Highly professional, thorough, and knowledgeable doctors
- Friendly, welcoming, and helpful office staff
- Efficient and timely appointment experiences reported at several practices
Common complaints
- Inconsistent appointment scheduling and communication issues
- Concerns regarding billing, insurance coverage, and out-of-pocket costs
- Mixed experiences with staff professionalism at some larger optical chains
In patients' words
"The entire staff in which I interacted with were extremely helpful, friendly, and professional. I am very impressed with them and would recommend anyone to their practice."
— Patient review, Longwood Eye (Fitchburg, MA)"I couldn't be happier with the opticians at this Shopko store... I'd go back to these pro's in a heartbeat! They went above and beyond my expectations in..."
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