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Shields Health

Diagnostic Imaging/Radiology • Fitchburg, MA

What patients say

Patients praise

  • professional and welcoming staff
  • efficient online scheduling processes
  • comprehensive patient support and comfort measures during procedures
  • quick availability of test results

Common complaints

  • occasional reports of administrative delays in communicating test results to referring physicians
  • noted noise levels of certain scanning equipment

In patients' words

"The staff was very welcoming, comforting, and let me know what I would be experiencing. Overall a great experience."

— Shields Health Patient Testimonials

"I was able to easily schedule my MRI online at the location of my choice very quickly. The procedure was done at the scheduled time by very nice people. The results were available the next day."

— Google Review (Shields MRI at Heywood)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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