Complete Family Medicine
Primary Care/Family Medicine • Fitchburg, MA
Ratings by platform
- Yelp: 1.0/5 (3 reviews)
- Birdeye: 1.5/5 (2 reviews)
- Healthgrades: 4.2/5 (4 reviews)
- Healthgrades: 5.0/5 (7 reviews)
What patients say
Patients praise
- Compassionate and attentive care from specific providers
- Providers who listen, validate concerns, and respect patient choices
- Long-term positive relationships with established physicians
Common complaints
- Long wait times for appointments and in the office
- Difficulties with phone communication and reaching staff
- Concerns regarding administrative management and billing practices
- Mixed experiences with physician responsiveness to health concerns
In patients' words
"Waited an hour and left, after overhearing another person say that they had waited an hour and a half! Very poorly managed office."
— Yelp user review"Dr. Hannah Coates takes the time to make you feel validated. She listens to your concerns and follows up with a plan of action."
— Healthgrades user reviewMore clinics in Fitchburg
Community Health Connections
Patients praise: High percentage of patients willing to refer friends and family (for dental services) · Specific staff members noted as sweet, caring, or helpful.
DiNinno Family Dental
Patients praise: Friendly and caring staff · Professional and clean office environment.
Shields Health
Patients praise: professional and welcoming staff · efficient online scheduling processes.
CHCFHC Eyecare and Optometry
Patients praise: Highly professional, thorough, and knowledgeable doctors · Friendly, welcoming, and helpful office staff.
D'Ambrosio Eye Care
Patients praise: Technical expertise and professional medical care · Effective surgical outcomes for some patients.
Community Health Connections
Patients praise: Praise for specific dental providers (e.g., Dr. Austin, Dr. Patwardhan, Dr. Cohen) · Competent and compassionate clinical care once appointments are secured.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Family Medicine clinics, or filter by state and specialty to compare patient ratings.