Community Health Connections: CHC
Primary Care/Family Medicine • Fitchburg, MA
Ratings by platform
- OpenGovNY: 3.4/5
- Recovery.com: 3.1/5 (152)
- Recovered.org: 3.66/5
What patients say
Patients praise
- High percentage of patients willing to refer friends and family (for dental services)
- Specific staff members noted as sweet, caring, or helpful
- Flexibility in fitting patients into the schedule when errors occur
Common complaints
- Difficulty contacting the office via phone or getting call-backs
- Long hold times on the phone
- Frustration with appointment scheduling and rescheduling policies
- Perceived decline in service quality compared to past experiences
- Difficulty navigating the administrative or referral processes
In patients' words
"The NEW way they answer the phone leaves you hanging on for more time that it would take to drive there. Trying to make contact with someone is near impossible."
— OpenGovNY user review"It was a great experience being my first time. Good interaction with the Dentist and her assistant, They were very prof..."
— Demandforce review for Fitchburg CHC DentalMore clinics in Fitchburg
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