Fitchburg, MA - Northeast Health Services
Mental Health/Behavioral Health • Fitchburg, MA
Ratings by platform
- Birdeye: 4.0/5.0 (based on 124 reviews for the Woburn location) (124)
What patients say
Patients praise
- Some patients report positive experiences with specific therapists and psychiatric providers
- Accessibility of services, including telehealth and various insurance acceptance
- Staff described by some as attentive and respectful
Common complaints
- Concerns regarding billing practices, including unexpected charges, confusion over co-pays, and billing for no-show appointments
- Reports of unprofessional conduct by some staff or providers
- Previous legal settlement involving allegations of fraudulent claims submitted to the state
In patients' words
"Dr. Joseph Enel is ... and has always listened to ... concerns! It’s very hard to find a doctor that will listen to your needs but he has been wonderful!"
— Northeast Health Services website patient testimonial"This company never disclosed to me that using video chat for therapy would cost more with insurance than visiting in person."
— Better Business Bureau complaintMore clinics in Fitchburg
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