Northeast Health Services
Mental Health/Behavioral Health • Fitchburg, MA
Ratings by platform
- Birdeye: 4.0/5 (124 reviews)
What patients say
Patients praise
- Some patients report positive experiences with specific therapists and psychiatric providers
- Accessibility of services, including telehealth and various insurance acceptance
- Staff described by some as attentive and respectful
Common complaints
- Concerns regarding billing practices, including unexpected charges, confusion over co-pays, and billing for no-show appointments
- Reports of unprofessional conduct by some staff or providers
In patients' words
"Dr. Joseph Enel is ... and has always listened to ... concerns! It’s very hard to find a doctor that will listen to your needs but he has been wonderful!"
— Northeast Health Services website patient testimonial"This company never disclosed to me that using video chat for therapy would cost more with insurance than visiting in person."
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