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Community Health Connections

Mental Health/Behavioral Health • Fitchburg, MA

★★★☆☆3.1/5152 reviews across 3 platforms

Ratings by platform

  • OpenGovNY: 3.4/5
  • Recovery.com: 3.1/5 (152 reviews)
  • Recovered.org: 3.66/5

What patients say

Patients praise

  • Modern facilities (though some reviewers suggest this doesn't improve the service experience)

Common complaints

  • Difficulty reaching the office via phone, including long wait times and unresponsive staff
  • Challenges with appointment scheduling and rescheduling policies
  • Perceived decline in quality of service over time
  • Staff appearing unhelpful or unprofessional during check-in processes

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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