SSM Health Medical Group
Internal Medicine • Centralia, IL
What patients say
Patients praise
- compassionate, kind, and attentive bedside manner
- providers who take time to listen and explain issues in detail
- high level of knowledge and professional competence
- strong patient trust and long-term relationships with providers
Common complaints
- long wait times for appointments and office visits
- concerns regarding medication management and being misunderstood regarding treatment needs
- administrative/scheduling issues such as inaccurate note-taking or referral errors
In patients' words
"Very friendly, courteous to my concerns, very knowledgeable, goes the extra mile in dealing with the insurance company."
— SSM Health Patient Review"She made me feel like a drug addict when I was asking for advice on how to treat my pain other ways that maybe I hadn't tried it just automatically went to I want narcotics"
— SSM Health Patient Review"He listens, explains and talks to his patients with care and does not rush through the appointment."
— SSM Health Verified Patient SurveyMore clinics in Centralia
Advanced Surgical Technology
Patients praise: Providers are perceived as caring, compassionate, and attentive listeners · High confidence in the medical knowledge and diagnostic abilities of specific providers.
Providence Centralia Internal Medicine
Patients praise: Kind, compassionate, and attentive staff · Thorough and professional medical care from physicians.
Orthopedic Podiatry and Spine Care | Centralia, IL - SSM Health
Patients praise: Highly rated orthopedic podiatry/specialist care with frequent mentions of kindness and caring bedside manner · Good appointment experience reported (e.g., being squeezed in due to pain; minimal waiting).
Quincy Medical Group
Patients praise: Professionalism and clinical competence · Effective listening and patient-centered communication.
Centralia, IL - Orthopedic Podiatry and Spine Care
Patients praise: Kind, courteous, and caring bedside manner · Thorough explanations and detailed care plans.
Advocate Health Care
Patients praise: Compassionate and helpful medical staff · Effective pain relief and treatment outcomes for some patients.
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