Centralia, IL - Orthopedic Podiatry and Spine Care
Podiatry • Centralia, IL
Ratings by platform
- SSM Health Medical Group - Orthopedic Podiatry & Spine Care - Centralia (provider page for Alicia Davis, APRN-CNP): 4.6 out of 5 (23 reviews)
- SSM Health Medical Group - Orthopedic Podiatry & Spine Care - Centralia (provider page for Robert K Schergen, DPM): 4.9 out of 5 (68 reviews)
- SSM Health Medical Group - Orthopedic Podiatry & Spine Care - Centralia (location/provider overview): 4.9 out of 5 (208 ratings; 68 reviews (as shown on page))
What patients say
Patients praise
- Kind, courteous, and caring bedside manner
- Thorough explanations and detailed care plans
- Quick/efficient visits and helpful communication
- Highly recommended; patients report confidence in the provider/team
Common complaints
- Long wait times/scheduling delays (e.g., taking a while to get things scheduled or taking too long to get help)
- One review mentions being made to feel judged/pressured regarding narcotics/pain management
- A specific concern that a related neck pain issue point was missed in treatment
In patients' words
"“Very thorough and explained my issue with great depth”"
— SSM Health getcare provider page for Alicia Davis, APRN-CNP"“I didn’t have to wait very long at my appointment time… both times I was seen quickly.”"
— SSM Health getcare provider page for Robert K Schergen, DPM"“Taking too long to get help.”"
— SSM Health getcare provider page for Amit Bhandarkar, MD"“She made me feel like a drug addict when I was asking for advice on how to treat my pain other ways…”"
— SSM Health getcare provider page for Alicia Davis, APRN-CNPMore clinics in Centralia
SSM Health Medical Group
Patients praise: Compassionate, kind, and caring staff and providers · Providers who listen and take time with patients.
Orthopedic Podiatry and Spine Care | Centralia, IL - SSM Health
Patients praise: Highly rated orthopedic podiatry/specialist care with frequent mentions of kindness and caring bedside manner · Good appointment experience reported (e.g., being squeezed in due to pain; minimal waiting).
Pulmonology - Quincy Medical Group
Patients praise: Professionalism and clinical competence · Effective listening and patient-centered communication.
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