Advanced Surgical Technology
Internal Medicine • Centralia, IL
What patients say
Patients praise
- Providers are perceived as caring, compassionate, and attentive listeners
- High confidence in the medical knowledge and diagnostic abilities of specific providers
- Appreciation for thorough explanations and clear communication
- Staff and providers generally perceived as respectful and welcoming
Common complaints
- Difficulty getting timely appointments for acute illness
- Frustration with system-wide policies (e.g., call-back delays, communication)
- Concerns about administrative/office staff professionalism (e.g., rude behavior, unreturned calls)
- Occasional reports of rushed appointments
In patients' words
"Dr. Nair is a true asset to the SSM network. He is an excellent doctor and person. He has been my doctor for many many years always shown me care and compassion."
— Ratings.MD Patient Review"Jason is trapped in a system that is broken. When you are sick, a person needs to see a doctor then, not next week. I rarely go to SSM when I'm actually sick... That kind of service is worthless."
— Ratings.MD Patient Review"Wouldn't know how great a Dr. he is, since his staff was incredibly rude and unprofessional....They get your personal information and then don't return calls or take you as a patient. Very poor practice in my view."
— Vitals Patient ReviewMore clinics in Centralia
SSM Health Medical Group
Patients praise: compassionate, kind, and attentive bedside manner · providers who take time to listen and explain issues in detail.
Providence Centralia Internal Medicine
Patients praise: Kind, compassionate, and attentive staff · Thorough and professional medical care from physicians.
Orthopedic Podiatry and Spine Care | Centralia, IL - SSM Health
Patients praise: Highly rated orthopedic podiatry/specialist care with frequent mentions of kindness and caring bedside manner · Good appointment experience reported (e.g., being squeezed in due to pain; minimal waiting).
Quincy Medical Group
Patients praise: Professionalism and clinical competence · Effective listening and patient-centered communication.
Centralia, IL - Orthopedic Podiatry and Spine Care
Patients praise: Kind, courteous, and caring bedside manner · Thorough explanations and detailed care plans.
Advocate Health Care
Patients praise: Compassionate and helpful medical staff · Effective pain relief and treatment outcomes for some patients.
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