Providence Centralia Internal Medicine
Internal Medicine • Centralia, IL
Ratings by platform
- Birdeye (Google): 4.6 out of 5 stars (85 reviews)
- Providence Official Website: 4.5/5 rating; 4.8/5 based on 953 ratings (visit reviews) (16,274 total ratings mentioned)
What patients say
Patients praise
- Kind, compassionate, and attentive staff
- Thorough and professional medical care from physicians
- Prompt and efficient check-in processes for some patients
- Clear communication regarding health concerns
Common complaints
- Difficulty reaching staff or scheduling appointments by phone
- Long wait times for appointments
- Complaints regarding specific staff interactions or bedside manners
- Concerns about professionalism or ethics in some instances
In patients' words
"Dr Owen, Sine and her MA are wonderful and interested in giving the best care. Reception is attentive and remember peoples names easily."
— LocalityBiz Review"Care is okay, but it's ridiculously hard to get a simple question or appointment issue answered on the phone."
— LocalityBiz Review"My experience at this clinic was horrible poor care I witnessed patient abuse by staff on 3 occasions and ethics that was disgustingly poor..."
— Yelp ReviewMore clinics in Centralia
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