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Providence Centralia Internal Medicine

Internal Medicine • Centralia, IL

★★★★★4.5/516,274 reviews across 1 platform

Ratings by platform

  • Providence Official Website: 4.5/5 (16,274 reviews)

What patients say

Patients praise

  • Kind, compassionate, and attentive staff
  • Thorough and professional medical care from physicians
  • Prompt and efficient check-in processes for some patients
  • Clear communication regarding health concerns

Common complaints

  • Difficulty reaching staff or scheduling appointments by phone
  • Long wait times for appointments
  • Complaints regarding specific staff interactions or bedside manners
  • Concerns about professionalism or ethics in some instances

In patients' words

"Dr Owen, Sine and her MA are wonderful and interested in giving the best care. Reception is attentive and remember peoples names easily."

— LocalityBiz Review

"Care is okay, but it's ridiculously hard to get a simple question or appointment issue answered on the phone."

— LocalityBiz Review

"My experience at this clinic was horrible poor care I witnessed patient abuse by staff on 3 occasions and ethics that was disgustingly poor..."

— Yelp Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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