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Centralia Family Med – Comprehensive Family Medicine and ...

General Medical PracticeCentralia, IL

★★★★★4.6/5160 reviews across 4 platforms

Ratings by platform

  • Birdeye (Providence Centralia Internal Medicine): 4.6 out of 5 stars (85 reviews)
  • SSM Health (Alicia Davis, APRN-CNP): 4.6 out of 5 stars (23 reviews)
  • WebMD Care (Tracie Foster, APRN-CNP): 5.0 out of 5 stars (4 ratings, 1 review)
  • Ratings.MD (Dr. Esther L. Schulz): 4.7 out of 5 stars (48 ratings, 18 comments)

What patients say

Patients praise

  • Compassionate, caring, and attentive providers
  • Thorough explanations of medical issues and conditions
  • Evidence-based approach to care and treatment plans
  • Good bedside manner and willingness to listen to patient concerns

Common complaints

  • Long wait times for appointments or during office visits
  • Rude or unprofessional front desk staff interactions
  • Concerns regarding communication issues or inaccuracies in medical notes
  • Perceived lack of attention to specific patient symptoms

In patients' words

"Dr Schulz is someone that you really want on your side. She is very attentive and really listens and trys to help you in anyway she can."

Ratings.MD (Dr. Esther L. Schulz)

"She was wonderful to talk to about my situation and and very understanding. And made me feel comfortable about my situation."

SSM Health (Alicia Davis, APRN-CNP)

"Dr Cooke is rude, arogant, incompetent, and should hang up his stethoscope. He never uses it anyway. He stands across the room from you and spouts off nonsense."

Vitals (Dr. Thomas R. Cooke, DO)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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