Wilmington Mental Health
Psychiatric Care • Wilmington, NC
Ratings by platform
- Zocdoc: 4.52/5 (145 reviews)
- Yelp: 3/5 (6 reviews)
- Recovered.org TrustScore: 3.5/5
What patients say
Patients praise
- Appreciation for the kindness and understanding of staff and providers
- Satisfaction with the quality of specialized mental health and medical care received
- Accessibility and ease of booking appointments via online platforms like Zocdoc
- Positive experiences with individual providers who are described as caring and attentive
Common complaints
- Reports of issues with insurance billing and co-pays
- Complaints regarding administrative processes, including scheduling, appointment discrepancies, and paperwork errors
- Occasional reports of perceived rudeness or unprofessionalism from staff or providers
- Long wait times reported by some patients
In patients' words
"She was rude I had to do paperwork twice due to my appointment not showing up with zocdoc. Then she said I’m not arugeing with you because I didn’t understand what a medication was."
— Zocdoc Review"I have thoroughly enjoyed going to Wilmington Mental Health over the last 2-3 years. Everyone is so kind and understandin."
— Yelp Review"Most doctors don’t even spend longer than 5 minutes with you. If your looking for an Primary Care Provider in the Wilmington area, whose going to care about you please check Dr. Maple out. I guarantee that You will not be disappointed."
— Zocdoc ReviewMore clinics in Wilmington
New Hanover Behavioral Health Hospital
Patients praise: Instances of kind and helpful nursing staff identified by individual patients · General appreciation for thorough care by some medical teams.
Carolina Dunes Behavioral Health
Patients praise: Occasional praise for individual staff members, such as specific nurses or counselors · Facility environments described as clean or comfortable by some reviewers.
Orthopaedics and Sports Medicine
Patients praise: High level of patient satisfaction with surgical outcomes and pain relief · Professionalism and knowledge of the medical providers.
Providers | Novant Health Urology - Wilmington
Patients praise: Many individual urologists receive high patient ratings for communication, professionalism, and medical care quality · Patients often praise providers for being thorough, taking time to listen, and providing effective treatments.
Liudmila Yesaulava, MD
Patients praise: Informed and knowledgeable · Takes time with patients.
Novant Health Internal Medicine Wilmington
Patients praise: Physicians are frequently described as knowledgeable, thorough, attentive, and compassionate · High satisfaction with the quality of medical care and bedside manner provided by specific internists.
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