Inpatient Mental Health Care in North Carolina
Psychiatric Care • Wilmington, NC
Ratings by platform
- Rehab.com (New Hanover Regional Medical Center): 3.03/5 (1174 reviews)
- Rehab.com (Delta Behavioral Health): 3.4/5 (63 reviews)
What patients say
Patients praise
- Occasional praise for individual staff members, such as specific nurses or counselors
- Facility environments described as clean or comfortable by some reviewers
- Some individuals appreciate crisis stabilization services despite systemic frustrations
Common complaints
- Poor communication regarding care and discharge planning
- Allegations of inadequate or "hands-off" support during crises
- Financial/billing disputes and concerns about "money-making" motives
- Reports of feeling unsafe or confined in ways described as "jail-like"
- Specific allegations of neglect, such as patients being restrained for extended periods or receiving inaccurate diagnoses
In patients' words
"My experience with Wilmington Behavioral Health has been upsetting and very disappointing... The communication is terrible. ... The system itself feels broken."
— Patient review, localitybiz.com"The worst experience ever. Do not send your loved one here. You will feel like they are in jail. Very little communication.. You will go days without contact & speaking with staff is almost impossible."
— Patient review, Wilmington Treatment Center"WHQR explores an incident at New Hanover Regional Medical Center that left a young man having a mental health crisis allegedly strapped to a bed for 48 hours."
— WHQR News reportMore clinics in Wilmington
Wilmington Mental Health
Patients praise: Appreciation for the kindness and understanding of staff and providers · Satisfaction with the quality of specialized mental health and medical care received.
Behavioral Health Hospital | New Hanover Regional Medical Center
Patients praise: Instances of kind and helpful nursing staff identified by individual patients · General appreciation for thorough care by some medical teams.
Obstetrics and Gynecology in Wilmington, DE
Patients praise: Highly knowledgeable and thorough clinical care · Compassionate, attentive, and friendly bedside manner from many individual providers.
Sexual Health | New Hanover County, NC
Patients praise: Clean and modern facilities (New Hanover County Health Department) · Professional and friendly staff reported at certain clinics (Planned Parenthood, Health Department).
OB/GYN Wilmington, DE | Obstetrician Gynecologist ...
Patients praise: Highly knowledgeable and thorough clinical care · Empathetic, kind, and attentive listening skills from many providers.
Orthopaedics and Sports Medicine
Patients praise: High level of patient satisfaction with surgical outcomes and pain relief · Professionalism and knowledge of the medical providers.
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