Orthopaedics and Sports Medicine
Orthopaedics and Sports Medicine • Wilmington, NC
Ratings by platform
- Wilmington Health internal satisfaction data: 4.86/5 (Dr. Douglas Messina) (N/A)
- RateMDs (Dr. Shawn Hocker): 4.3/5 (11 reviews)
- Healthgrades (Dr. Shawn Hocker): 4.8/5 (213 reviews (Dr. Shawn Hocker))
- rater8: 4.9/5 (523 ratings (Dr. Dale W. Boyd, Jr.))
- rater8: 4.9/5 (549 ratings (Dr. Jack W. Bowling Jr.))
What patients say
Patients praise
- High level of patient satisfaction with surgical outcomes and pain relief
- Professionalism and knowledge of the medical providers
- Appreciation for personalized care and active listening during consultations
- Efficient diagnostic processes and effective treatment plans
- Friendly and supportive clinical staff mentioned in many reviews
Common complaints
- Occasional complaints regarding administrative staff demeanor and competence
- Some reports of long wait times or poor communication/follow-up after procedures
- Isolated reports of perceived arrogance from specific providers
In patients' words
"They listen and partner with their patients rather than dictating to them. I appreciate this approach very much!"
— LocalityBiz review"Dr. Messina made me comfortable with everything going on his demeanor and keeping me informed on what I was to expect... With Dr. Messina, I felt safe, cared for, and that I mattered."
— Wilmington Health patient testimonial"Knee replacement. Too busy afterwards for proper care. Staff rude and incompetent."
— RateMDs reviewMore clinics in Wilmington
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