Orthopedic Doctors Wilmington, NC
Orthopaedics and Sports Medicine • Wilmington, NC
Ratings by platform
- rater8 (Dr. John O'Malley): 4.9/5 (534 ratings) (237 comments)
- Healthgrades (Dr. Jeremy Hines): 4.9/5 (86 ratings) (86 reviews)
- Healthgrades (Dr. Shawn Hocker): 4.8/5 (213 ratings) (213 reviews (162 written))
- Yelp (EmergeOrtho): 2.3/5 (42 reviews) (42 reviews)
- Healthgrades (Dr. Craig Rineer): 5.0/5 (96 ratings) (96 reviews (74 written))
What patients say
Patients praise
- High level of surgical skill and successful patient outcomes, particularly for joint replacements and sports medicine
- Doctors are frequently described as knowledgeable, thorough, and professional
- Efficient urgent care services in certain instances
- Staff are often noted as helpful and attentive once seen
- Clear explanation of treatment options and patient concerns being addressed
Common complaints
- Long wait times for appointments and in waiting rooms
- Concerns regarding billing practices and multiple required visits for single tests
- Inconsistent communication from staff, including late notices for appointment requirements
- Isolated reports of unprofessional, invasive, or inappropriate bedside manner from specific providers
- Serious allegations regarding surgical outcomes in isolated instances
In patients' words
"Dr. O’Malley is very informative when asked questions. He takes time with you, not hurried. I am very happy with Dr. O’Malley and his staff."
— rater8 review"Emergotho at Ashton dr, double booked patients which lead to me waiting 1.5 hours in the waiting room. Frustrated and in pain they finally saw me."
— Yelp review"Dr. Messina and his staff are amazing. Their patience and attention to detail are phenomenal. Thank you, for making an emergency surgery and recovery the best it can be."
— Healthgrades review"Upon entering the room, he took my phone out my hand... He didn’t ask, just grabbed. Then asked a bunch of invasive questions that had nothing to do with my injury... I was very uncomfortable... Will not being going back."
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