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Priority Urgent Care

Urgent Care • West Springfield, MA

Ratings by platform

  • SolvHealth: 4.8/5

What patients say

Patients praise

  • Friendly and professional staff
  • Respectful and dignified treatment
  • Efficient online booking and check-in process
  • Knowledgeable care providers
  • Clean and comfortable environment

Common complaints

  • Some minor wait times (rated 4.6/5 on SolvHealth)

In patients' words

"Everybody was very friendly and listened to what I have to say. I was treated with respect and dignity."

— Debra Langevin via Priority Urgent Care website

"My experience here was great. I booked online ahead, did all the required documents online and checked in as I walked in the door. I was called in pretty quickly and saw nurse then doctor and was out the door in less than an hour."

— Patient testimonial via Priority Urgent Care website

"Very good, professional staff all the way around."

— Barry Mcphee via Priority Urgent Care website

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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